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We're here to assist you with any questions or issues
Passlo — Event Ticketing Platform by CodeYug
Response Time
We typically respond within 24 hours on business days.
Mon - Sat, 9:00 AM - 6:00 PM ISTContact Information
Frequently Asked Questions
How do I access my tickets?
Passes and tickets are issued directly by event organizers with a digital QR code that you can present at the venue gate for entry.
Can I get a refund?
Refund policies are set by individual event organizers. Please check the event details or contact the organizer directly for refund requests.
How do I delete my account?
You can request account deletion at any time by emailing us at passloapp@gmail.com or via our Delete Account page.
What if my QR code doesn't scan?
Ensure your screen brightness is at maximum and there's no glare. If issues persist, venue staff can verify your ticket using your email or booking ID.
How do I become an event organizer?
Contact us at passloapp@gmail.com with details about your organization and the events you'd like to host. We'll help you get started.